What should be done when a patient requests their X-rays upon leaving the practice?

When a patient requests their X-rays upon leaving the practice, it is essential to consider not just the request itself but also the protocols in place for transferring medical records. Offering to mail the X-rays to the new dentist is the correct approach because it maintains the integrity of patient records and ensures that the information is shared securely and appropriately.

This process aligns with the legal and ethical obligations to protect patient confidentiality and to facilitate continuity of care. By sending the X-rays directly to the new dentist, the receiving party can ensure that they have all relevant information needed to provide ongoing treatment for the patient. Additionally, this method respects the patient's wishes while adhering to legal guidelines regarding the transfer of medical records.

Other options may fail to meet these standards. For instance, printing and giving the X-rays immediately might compromise the record-keeping process and lead to issues with storing sensitive information securely. Emailing the X-rays could raise concerns about data privacy and security, as not all electronic communications are adequately protected. Discarding the X-rays would violate the principles of maintaining patient records and could lead to legal ramifications for the practice. Hence, mailing the X-rays to the new dentist is the most responsible and compliant choice.